Shipping and Returns

Shipping and Returns Information

Delivery Information

Upon your order and receipt of payment, please allow 2-3 business days for packing and dispatch of your order. This may vary depending on delivery service providers.

Delivery Details

I Luv Lollies uses Australia Post, Fastway delivery and courier services. Our delivery providers guarantee safe and reliable delivery or your order. If you are not home you will receive a card in the mail for collection or delivery of your order.

Please note: If you choose to have your order parcel to be left on your premises we cannot be liable for lost or stolen property as a result.

Delivery Costs

All orders up to 1kg – 3kg for $15.95 Standard Post and $18.95 Express Post delivery to most states. (W.A) Choose calculator at product checkout for shipping costs. Contact us if your require urgent or special delivery services. sales@iluvlollies.com.au or 02 6681 1700.

Returns Information

For any reason you are not happy with your purchase because your goods were damaged or not what you ordered, we accept returns if the goods are in original packaging and unopened from original packaging. We do not accept ‘change of mind’ returns for products purchased on this site.

We do offer a 4 day money-back guarantee from the time of delivery. A full store credit refund will be applied. Email us at sales@iluvlollies.com.au or Contact us on 02 6681 1700 to discuss further upon receipt of your delivery. Please send to 134 River St Ballina, NSW 2478.

NEED ANY HELP?

Support hours Mon to Fri — 8am to 5pm AEST

02 6681 1700 (AU)
or +61 2 6681 1700 (Intl.)
sales@iluvlollies.com.au

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